JOB DESCRIPTION

• Responsible to develop business plan, policies, and process, as well as financial budget

• Work closely with HR team on staffing matters

• Train and guide new staffs and managers for new outlet's opening, policies and strategies, and other operational matters

• Establish measurable KPIs and lead team to achieve the KPIs and goals

• Liaise with suppliers and partners to ensure procurement, inventory, quality, and COGS

• Manage daily operations of all outlets within budget and to the highest standards

• Comply with all health and safety regulations

• Develop and establish financial budget and plans

• Resolve any escalate issues or feedback from customers, vendors, and supplier to ensure customers’ satisfaction

• Prepare daily reports and insights for weekly meeting with the higher management

• Oversees all outlets in-charged P&L to ensure cost efficiency

• Other ad-hoc duties assigned by the management

JOB REQUIREMENTS

• Minimum Diploma and above

• At least 3 to 5 years of managerial experience in F&B industry

• Good knowledge in managing multiple outlets, hiring, training, budgeting, and management

• Ability to work in fast-paced environment, people influencing skills

• Excellent communication skills to liaise with stakeholders, vendors, and suppliers

• Able to influence people and lead by example