JOB DESCRIPTION

• Organize and supervise shifts

• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained

• Coordinate the entire restaurant operations, including front-of-house and back-of-house

• Checking in on dining customers to enquire about food quality and service

• Estimate consumption, forecast requirements, and maintain inventory

• Reviewing customer surveys to develop and implement ways to improve customer service

• Resolving customer complaints in a professional manner

• Monitor operations and initiate corrective actions

• Other duties as assigned

JOB REQUIREMENTS

• Basic Food Hygiene cert

• Proven experience as a supervisor

• Ability to work in a fast-paced environment

• Good communication and team management abilities

• Positive and approachable manner

• Exceptional customer service skills